1. Introduction
This Privacy Policy explains how Etherna Club (“we”, “our”, “us”) collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and transparently. By using our website and services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal data:
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Personal and contact details: Name, email address, postal address.
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Order information: Purchase history, payment details, shipping information.
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Technical information: IP address, browser type, device details, visit times, and activity on our website.
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Usage data: Interactions with our website, such as clicks, preferences, and forms.
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Communication: Emails, support requests, survey responses, or other messages you send to us.
3. How We Use Your Data
We process your personal data to:
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Fulfill and deliver your orders.
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Provide customer service and respond to inquiries.
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Improve and develop our website, services, and products.
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Send newsletters, promotions, or updates (if you have given consent).
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Analyze website activity to optimize user experience.
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Comply with legal obligations such as accounting requirements.
4. Data Storage & Security
Your personal data is stored securely and protected with both technical and organizational measures to prevent unauthorized access, misuse, or loss.
We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
5. Sharing of Information
We may share personal data with trusted third parties, including:
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Payment providers (e.g., Klarna, Stripe, PayPal).
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Shipping and logistics partners.
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IT and hosting providers.
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Marketing and analytics services (e.g., Google Analytics, Meta Ads) to improve advertising and performance.
We never sell your personal information to third parties.
6. Your Rights
You have the right to:
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Request access to the personal data we hold about you.
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Request correction of inaccurate or incomplete data.
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Request deletion of your personal data (“the right to be forgotten”), where legally applicable.
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Object to specific processing activities, including direct marketing.
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Request data portability of the information you provided to us.
To exercise these rights, please contact us at hello@ethernaclub.com.
7. Cookies
Our website uses cookies to provide you with a better browsing experience.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites recognize your device, remember your preferences, and improve functionality.
Types of cookies we use:
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Essential cookies: Required for core website functions (e.g., checkout, login).
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Functional cookies: Remember your settings such as language or currency.
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Analytics cookies: Help us understand how visitors use our site (Google Analytics, Meta Pixel).
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Marketing cookies: Used to deliver personalized ads and measure campaign effectiveness.
Managing cookies
You can adjust your browser settings to block or delete cookies, or to receive alerts when cookies are placed. Please note that disabling cookies may affect the functionality of our website.
8. Updates to This Policy
We reserve the right to update this Privacy Policy when necessary. The latest version will always be available on our website. Significant changes will be communicated clearly to you.
9. Contact
If you have any questions regarding this Privacy Policy or our handling of personal data, you are welcome to contact us at:
Etherna Club
Email: hello@ethernaclub.com
Website: www.ethernaclub.com